Well, the short answer is that it’s both…… For years, BTInet has been providing email addresses for its customers “@btinet.net”, and we will still continue to do so. However, the BTInet staff has also used “@btinet.net” for its email addresses, and we’re in the process of making a slight change to that – we’re going to start using “@btinet.com” for our employee’s email addresses. Our old @btinet.net email addresses will still work for a while, but please make a note of the change to @btinet.com and update your Address books if necessary.
In addition, here are some important email addresses you can use to contact our office:
support@btinet.com – can be used for any technical questions or to report any issues with your services
sales@btinet.com – can be used to request the set up of new services or for any pricing questions
accounts@btinet.com – can be used for any Billing or account questions
customerservice@btinet.com – can be used for general questions
By the way, either domain name will work to visit us on our website, so feel free to use either www.btinet.net or www.btinet.com to check out our services online.
