Mail Quota Exceeded

Have you ever received the message “Your mail quota has been exceeded?”  This means your email is too full, or that you need to add more storage to your email account.  Our server will reject new messages sent to you and the sender will receive a rejection notice stating your mailbox is full until you remove enough messages.

Downloading your e-mail messages on a regular basis will keep your mailbox on the server smaller, which in return makes it easier to download new messages before they become too large. The more e-mail you have on the server, the longer it will take you to download your messages.

E-mail is set to Leave Messages on Server

If your Outlook Express, Windows Mail or Windows Live Mail is set to “Leave Messages on Server”, you will need to either “Use Webmail to View or Delete Messages in Your Mailbox” or Change your mail settings to no longer leave messages on server.

Change Mail Settings for Outlook Express 6.x

  • Open Outlook Express
  • Click Tools
  • Click Accounts
  • Select Mail Tab
  • Highlight BTInet account
  • Click Properties
  • Select Advanced Tab
  • Uncheck “Leave a copy of messages on server.”

Change Mail Settings for Windows Mail

  • Open Windows Mail
  • Click Tools
  • Click Accounts
  • Select Mail Tab
  • Under the Mail Section, Highlight BTInet account
  • Click Properties
  • Select Advanced Tab
  • Uncheck “Leave a copy of messages on server.”

Change Mail Settings for Windows Live Mail

  • Open Windows Live Mail
  • Click Tools
  • Click Accounts
  • Under the Mail Section
  • Highlight the BTInet mail account
  • Click Properties
  • Click Advanced
  • Uncheck Leave a copy of messages on server
  • Click OK
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About BTInet
Server hosting, Linux, Windows, Sun, Solaris, Dedicated servers, virtual private servers, firewalls, internet service provider, exchange, oracle, SQL server

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