Why BTInet?

Since 1995, BTInet has been providing quality Internet and Hosting services around the region and around the world. We’ve designed and developed a rock-solid infrastructure with performance and reliability in mind, including owning our own data center facility, utilizing redundant network connectivity, and implementing the monitoring and security measures necessary to ensure reliability and performance.  Our people are talented industry experts that still believe in the importance of personalized customer care.

Our Company

BTInet is a wholly-owned subsidiary of Basin Electric Power Cooperative, a progressive, financially stable electric generation and transmission (G&T) cooperative located safely in the Midwest.

Our Data Center

Owning our data centers rather than leasing space in other companies data centers gives us total control over all aspects of their operation.  Our primary data center is located in our headquarters building in Bismarck, ND with a secondary data center located in Beulah, ND.  Being located in the Midwest, our data centers are unaffected by the variety of natural disasters (flooding, hurricanes, earthquakes, etc.) that affect other data centers.   We have private fiber connectivity between our data centers so we don’t have to rely on external carriers to replicate data between data centers.

Completed in 2010, our primary data center has been designed to avoid any single point of failure.  All carriers are connected via multiple fiber optic rings, which enter the data center at diverse entry points and provide total communications redundancy. Multiple core routers, firewalls and switches have redundant components and network interfaces.  Our power system is designed with redundancy from the equipment to the street.  Equipment with redundant power supplies are fed by separate circuits, which are connected to separate PDUs, that are fed by separate UPSes that are fed from separate transformers.  In the unlikely event of complete power loss to the building, all equipment would instantaneously fail over to our UPS system until our backup diesel generators begin providing power indefinitely.  BTInet’s redundant HVAC system is also supported by the backup power system, ensuring that the data center temperature and climate are always appropriately maintained, even in the event of a power failure.

Our data center is monitored 24 hours-a-day, and is card key controlled to allow access only to authorized personnel.  After regular business hours, access to the floor and wing of the building where the data center resides is also restricted to authorized personnel.  All entries/exits are logged in our internal security department, and BTInet security staff regularly patrol the data center during non-business hours.

Network and system security is provided using a combination of multiple firewalls, access control lists, network based intrusion detection software, encryption, port wrapping and the disabling of unused network services.  We perform periodic, unscheduled security audits using third-party security firms to identify any potential problems before they can affect our network.  Our staff regularly attends security training and security conferences to stay ahead of the latest vulnerabilities.

Equipment and network connectivity are monitored 24 hours-a-day by our security department using various monitoring software.  In the event of a failure in hardware or connectivity, resolution of the issue will begin within minutes.

Our Services

We understand that our customers need more than just a server in a rack, and we offer a full array of additional services to make the most of your hosting service. By offering services like backups, storage options, monitoring, security and compliance solutions, database services and email, we are able to offer you a complete solution for your hosting needs.

Our People

What set us apart from the other hosting providers are our people and the personalized service we provide. Our staff is as well trained as any in the industry, and they have the certifications to prove it. But our greatest pride is in the high level of friendly, personalized customer care they are dedicated to providing each and every one of our hosting customers.

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About BTInet
Server hosting, Linux, Windows, Sun, Solaris, Dedicated servers, virtual private servers, firewalls, internet service provider, exchange, oracle, SQL server

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